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WSDOT Statewide Planning Human Services Transportation Plan online open house

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Welcome to the online open house for the Statewide Human Services Transportation Plan, led by the Washington State Department of Transportation!

WSDOT has just published the draft plan and is inviting you to comment on it through January 10, 2022.

Human services transportation helps people with mobility challenges and other special transportation needs get to where they need to go. Some examples are buses with ramps and lifts, or transit vans that pick people up from their homes.

During this online open house, you can:

  • Learn about human services transportation and the Statewide Human Services Transportation Plan
  • Review a summary of the strategies and actions intended to reduce barriers and gaps to transportation
  • Comment on how those strategies and actions will impact you or others who depend on effective human services transportation to get them where they need to go.

Plan objectives

From 2018 through 2021, WSDOT partnered with subject matter experts, transportation and service providers, other partners and communities across the state to identify and address transportation issues within the human services community. The Statewide Human Services Transportation Plan:

  • Identifies unmet needs or barriers to using human services transportation.
  • Develops strategies to address the unmet needs of people with special transportation needs.
  • Highlights innovations and emerging trends that are shaping the future of human services transportation.
  • Informs coordinated human services transportation plans across the state.

How to participate

Click through the following pages to learn about the plan and share your thoughts by January 10, 2022

Click on the links below to visit that page, or click “Next” to go to the next page.

Human services transportation today

Goals and unmet needs

Strategies and actions

Emerging trends

Tell us what you think!

Language assistance services

This site provides information about a transportation plan to help people with mobility challenges and other special transportation needs get where they need to go. If you have difficulty understanding English, you may, free of charge, request language assistance services for this information by calling (360) 705-7090, or email us at: TitleVI@WSDOT.WA.GOV.

給英語能力有限人士的通知: 如果您不懂英語,或者使用英语有困难,您可以要求獲 得向大眾提 供的語言協助服務,幫助您理解教育部資訊。這些語言協助服務均可免費 提供。如果您需要有關 口譯或筆譯服務的詳細資訊,請致電 (360) 705-7090, 或電郵:

Thông báo dành cho những người có khả năng Anh ngữ hạn chế: Nếu quý vị găp khó khan trong việc hiểu Anh ngữ thì quý vị có thể yêu cầu các dịch vụ hỗ trợ ngôn ngữ cho các tin tức của Bộ dành cho công chúng. Các dịch vụ hỗ trợ ngôn ngữ này đều miễn phí. Nếu quý vị muốn biết thêm chi tiết về các dịch vụ phiên dịch hay thông dịch, xin vui lòng gọi số (360) 705-7090, hoăc email:

영어 미숙자를 위한 공고: 영어를 이해하는 데 어려움이 있으신 경우, 교육부 정보 센 터에 일반인 대상 언어 지원 서비스를 요청하실 수 있습니다. 이러한 언어 지원 서비스 는 무료로 제공됩니다. 통역이나 번역 서비스에 대해 자세한 정보가 필요하신 경우, 전 화번호 (360) 705-7090 또는 이메일주소 으로 연락하시기 바랍니다.

Title VI notice to public

It is the Washington State Department of Transportation’s (WSDOT) policy to assure that no person shall, on the grounds of race, color, national origin or sex, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or be otherwise discriminated against under any of its federally funded programs and activities. Any person who believes his/her Title VI protection has been violated, may file a complaint with WSDOT’s Office of Equal Opportunity (OEO). For additional information regarding Title VI complaint procedures and/or information regarding our non-discrimination obligations, please contact OEO’s Title VI Coordinator at 360-705-7090.

Americans with Disabilities Act (ADA) information

This material can be made available in an alternate format by emailing the Office of Equal Opportunity at or by calling toll free, 855-362-4ADA (4232). Persons who are deaf or hard of hearing may make a request by calling the Washington State Relay at 711.